“That’s a big difference we see with FreeAgent vs other CRM’s - we use FreeAgent for everything from managing our highest revenue customer down to keeping our meeting minutes from our team meetings. It makes customer interactions a hassle-free experience.įreeAgent CRM Features : Cataloging / Categorization, Customer Service Analytics, Customer Support Tracking, Email Response Control, Knowledge Management, Live Chat, Performance Metrics, Search, Self Service Portal FreeAgent not only helps organize and prioritize through cards, boards and lists but also track processes, improving overall business performance. It is a flexible and customizable solution with an easy to use interface that can work well with top third-party business tools. It helps bring together everything in one place, making collaboration between different teams significantly seamless.
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It’s not just our CRM, it’s part of our whole sales and account management process, so the ability to talk with the other tools we use is critical.” – Guy ThorntonĪbout FreeAgent CRM: FreeAgent is a cloud-based CRM software platform that fosters optimization of marketing, sales, project management, customer success, and much more. Perhaps the most useful feature for us is the flexibility and level of integrations it has. It’s a really intuitive tool that’s easy to use and quick to master.
“Pipedrive has been invaluable in helping us keep our clients happy. Pipedrive CRM Features : Cataloging / Categorization, Customer Service Analytics, Customer Support Tracking, Email Response Control, Knowledge Management, Live Chat, Performance Metrics, Search, Self Service Portal
Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic. Pipedrive clears the way, so you can focus on doing what you do best. Your emails, calls, and progress are tracked automatically. It gives clarity, and gets your team on the same page. When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. Pipedrive organizes leads in a way you’ll always have a great overview of sales, and makes you focus on the important deals first. It’s built hand-in-hand by hardcore salespeople and ex-Skypers.
About Pipedrive: Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams.